Privacy Policy
Privacy Policy
Effective Date: 08/02/2026
Company: Ibex Technology
Platform: WMETA
Website: https://wmeta.ibextechnology.in
Ibex Technology (“we”, “our”, “us”) operates WMETA, a Bulk WhatsApp API platform. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our platform.
By accessing or using WMETA, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Account Information
Name
Email address
Phone number
Company name
Billing details
B. Technical Information
IP address
Browser type
Device information
Login activity
Usage logs
C. Messaging Data
WhatsApp numbers connected
Message logs (metadata only)
Campaign reports
Delivery status
We do not claim ownership of your message content.
2. How We Use Your Information
We use your information to:
Provide and manage platform services
Process payments and invoices
Improve platform performance
Provide customer support
Ensure compliance with WhatsApp/Meta policies
Prevent fraud or misuse
3. Data Sharing
We do not sell your personal data.
We may share data with:
WhatsApp/Meta (for API processing)
Payment gateway providers
Legal authorities if required by law
Technical infrastructure providers (hosting, servers, cloud services)
All third-party services are used strictly for operational purposes.
4. Data Security
We implement reasonable security measures including:
Secure server infrastructure
Encrypted connections (HTTPS)
Access control mechanisms
Regular monitoring
However, no online platform is 100% secure. Users are responsible for protecting their account credentials.
5. User Responsibilities
Users are responsible for:
Collecting proper opt-in consent before sending WhatsApp messages
Ensuring lawful use of contact data
Following Meta and WhatsApp Business policies
WMETA is not responsible for misuse of contact databases uploaded by users.
6. Data Retention
We retain user data only as long as necessary for:
Service delivery
Legal compliance
Account maintenance
Users may request deletion of their account and related data by emailing info@ibextechnology.in
.
7. Cookies & Tracking
WMETA may use cookies or similar technologies to:
Maintain login sessions
Improve user experience
Analyze usage trends
Users may disable cookies via browser settings, though some features may not function properly.
8. Third-Party Links
Our platform may contain links to third-party services. We are not responsible for their privacy practices.
Users are advised to review third-party privacy policies separately.
9. Children’s Privacy
WMETA services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.
10. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Continued use of the platform indicates acceptance of updated terms.
11. Your Rights
Depending on applicable law, you may have the right to:
Access your personal data
Request correction
Request deletion
Withdraw consent
For any privacy-related request, contact:
📧 info@ibextechnology.in
12. Contact Information
Ibex Technology
WMETA – Bulk WhatsApp API Platform
Website: https://wmeta.ibextechnology.in
Email: info@ibextechnology.in